Status & Support

System status, platform access, and escalation paths.

Check real-time availability across ThreatGrid infrastructure and TLINK PRO, access your analyst workspace, or reach support directly.

Open System Status TLINK PRO Login
Live uptime tracking Analyst workspace access Structured escalation
Quick links
Live status

Checking platform status…

Full status page
ThreatGrid Platform —
TLINK PRO —
DNS / Network —
Email Systems —

Infrastructure

System Status

Live uptime, incident history, and platform availability for ThreatGrid and TLINK PRO. Updated in real time.

View status page
Platform

TLINK PRO Platform

Access your analyst workspace — tools, asset monitoring, alerts, investigations, and executive reporting. Sign in to get started.

Open TLINK PRO
Escalation

Service Request

For MSSP onboarding, security assessments, urgent escalations, or structured support — use the dedicated request workflow.

Submit a request
Support contacts

Direct paths for support and escalation.

For general support, platform access issues, or urgent escalations, contact the appropriate team directly. Existing MSSP customers can escalate through their analyst contact or via the platform.

General support: support@threatgrid.tech
Sales & onboarding: sales@threatgrid.tech
Incident readiness: ir@threatgrid.tech
General contact: security@threatgrid.tech