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Incident Detection & Triage Service (IDTS)

Incident Detection & Triage Service (IDTS)

Rapid detection. Clear triage. Faster containment.

ThreatGrid’s Incident Detection & Triage Service (IDTS) helps organizations rapidly identify, validate, and prioritize security incidents. Using real-time analytics, threat intelligence, and analyst-driven review, IDTS ensures your team receives accurate, actionable alerts — not noise.

Separate real threats from false alarms — instantlyWhat We Do

ThreatGrid IDTS continuously monitors logs, events, telemetry, and user behavior to detect suspicious activity. Each alert is triaged by intelligence algorithms and human analysts to determine severity, relevance, and recommended next steps.

The result: High-confidence alerts your team can act on immediately.

Service Highlights

Identify threats the moment they occurReal-Time Incident Detection

Detect malware execution, lateral movement, privilege escalation, and anomalous behavior using intelligence-driven analytics.

Reduce alert fatigue with expert filteringAutomated & Analyst-Assisted Triage

Incidents are enriched, categorized, and validated so only true threats reach your SOC.

Know instantly which threats matter mostSeverity & Impact Classification

Alerts prioritized by risk, affected systems, and threat actor behavior.

Every alert enriched with ThreatGrid intelligenceThreat Intelligence Enrichment

IoCs, malware families, phishing infrastructure, ransomware groups — automatically correlated

See the who, what, when, and how of each incidentContext-Rich Alert Summaries

Clear evidence, activity timelines, and recommended containment steps included.

Understanding each incident's place in the attack chainMITRE ATT&CK Mapping

Tactics and techniques visualized for faster response.

High-quality incident alerts with zero guessworkDeliverables

Each incident includes:

  • Root cause summary

  • Affected assets & user accounts

  • MITRE ATT&CK mapping

  • IoCs & threat actor associations

  • Recommended response actions

  • Evidence (logs, screenshots, activity sequences)

  • Severity scoring (Low, Medium, High, Critical)

Optional:

  • SIEM/SOAR automation

  • Custom alert rules

  • Daily or weekly triage summaries

Faster triage = fewer breaches, lower impactWhy It Matters

Most security teams waste time on false positives.
ThreatGrid IDTS eliminates this problem by:

  • Validating alerts with human + machine intelligence

  • Reducing noise

  • Accelerating incident response

  • Minimizing downtime and damage

  • Improving SOC efficiency and analyst productivity

IDTS turns chaotic alert streams into clear, prioritized incident queues.

Built for small SOC teams, MSPs, MSSPs, and enterprise security operationsWho Benefits

IDTS is ideal for:

  • SOC & IR teams

  • CISOs needing clear incident visibility

  • MSP/MSSPs supporting multiple clients

  • IT admins with limited security staff

  • Compliance & audit teams

Affordable, scalable incident detection for every organization.Pricing Plans

On-Demand Incident Analysis
24-48 hour turnaround
Single Incident Triage
Full review of suspicious activity
Severity scoring
Recommended containment
$59
/incident
24-hour turnaround
Advanced Incident Analysis
Deep investigation & enrichment
MITRE mapping
IoC extraction & correlation
$109
/incident

Monthly Subscription Packages

IDTS Essentials
Up to 50 alerts triaged monthly
Basic severity scoring
Daily
$99
/month
IDTS Pro
Up to 200 triaged alerts monthly
Real-time alerting
Weekly analyst review
Threat intelligence enrichment
Ideal for SOC & MSP teams
$249
/month
IDTS Enterprise
Unlimited alerts (fair-use)
24/7 triage with analyst support
Custom response recommendations
API/SIEM/SOAR integration
Best for enterprise and MSSP environments
$499
/month
Enhance your detection and triage workflow
Add-Ons
Automated SOAR Playbooks – +$79/mo
Custom Detection Rule Creation – +$25/rule
Executive Incident Summary Reports – +$15/report
White-Label Incident Reports (MSSPs) – +$20/report
Ransomware Early-Stage Detection Pack – +$49/mo