Overview
ThreatGrid Nexus Web Hosting is a fully managed WordPress hosting platform optimized for speed, security, reliability, and ease of management. It is designed for agencies, developers, businesses, and managed service providers that need scalable, high-performance WordPress hosting with built-in tools for performance, security, backups, and site management.
This documentation provides a comprehensive operational guide for deploying, managing, and maintaining WordPress websites on ThreatGrid Nexus.
Hosting Platform Capabilities
Managed WordPress Hosting
Purpose-built WordPress infrastructure
Automatic platform-level optimizations
No cPanel required
Hands-off server maintenance
Performance Optimization
Built-in server-side caching
Global CDN (Cloudflare-powered)
PHP 8+ support
Automatic image optimization
Security & Protection
Web Application Firewall (WAF)
DDoS protection
Malware scanning and hardening
Free SSL certificates
Reliability & Resilience
High-availability cloud infrastructure
Automatic failover
Daily automated backups
Rapid restore capabilities
Hosting Architecture
Infrastructure Model
Cloud-based, containerized hosting
Isolated environments per site
SSD-backed storage
Automatic resource scaling
Data Centers
Multiple global data center regions
Region selection during site creation
CDN-backed global delivery
Account & Access Management
ThreatGrid Nexus Account
Centralized access via the ThreatGrid Nexus Hub
Single dashboard for all hosted sites
User Access
Secure login with optional MFA
Team access via Hub permissions
Creating a WordPress Site
Log in to the ThreatGrid Nexus Control Panel
Navigate to Hosting > Add Site
Choose site name and temporary domain
Select data center region
Set WordPress admin credentials
Deploy site
Optional:
Enable staging environment
Install recommended plugins
Domain & DNS Configuration
Connecting a Custom Domain
Update DNS A record to assigned IP address
Assign domain within the Hub
Verify domain connection
SSL Certificates
Free Let’s Encrypt SSL included
Automatic issuance and renewal
Domain & DNS Configuration
Staging Environment
One-click staging creation
Safe testing of updates and changes
Push staging to production
File Access
SFTP access provided per site
SSH access for advanced users
No FTP support (security best practice)
Database Access
phpMyAdmin access via Hub
Secure database credentials
Backups & Restores
Automated Backups
Daily offsite backups
Retention based on hosting plan
Manual Backups
On-demand backups before changes
Restoring a Site
Select site in Hub
Open Backups tab
Choose restore point
Confirm restore action
Performance Tools
Hummingbird
Page and browser caching
Asset minification
Performance scans and reports
Smush
Automatic image compression
Lazy loading
Bulk optimization
Security Tools
Defender
Malware scanning
Firewall rules
Login protection and 2FA
Security hardening recommendations
Monitoring
Uptime monitoring
Downtime alerts
Security notifications
Updates & Maintenance
WordPress Core Updates
Optional automatic updates
Manual update control available
Plugin & Theme Management
Managed centrally through the Hub
Safe update recommendations
Email & Notifications
Hosting status alerts
Backup and restore notifications
Performance and security alerts
Troubleshooting
Common Issues
DNS propagation delays
Plugin or theme conflicts
Caching-related display issues
Diagnostics
Error logs available via Hub
Debug mode support
Best Practices
Always use staging before production changes
Enable automatic backups
Keep plugins and themes updated
Use strong admin credentials
Limit unnecessary plugins
